Privacy Policy
This Privacy Policy describes how AI HS Code SaaS ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our web application and services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
a. Information You Provide Directly
- Account Information: When you register for an account, we collect your name and email address.
- Team Member Information: If you use our team features, we may collect the email addresses of the individuals you invite to your team.
- User Input: We collect the product descriptions, HS codes, and other data you input when using the search, lookup, and sanctions screening features.
b. Information We Collect Automatically
- Usage Data: We automatically collect information about your interactions with our Service. This includes the features you use, the pages you visit, the queries you make, and the dates and times of your activity.
- Log and Device Data: We collect information that your browser sends whenever you visit our Service. This may include your computer's Internet Protocol (IP) address, browser type, browser version, operating system, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
c. Information from Third Parties
- Payment Information: We use third-party payment processors (e.g., Stripe, Paddle) to manage subscriptions. We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, and their use of your personal information is governed by their own Privacy Policy.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide, operate, and maintain our Service.
- To process your subscription payments and manage your account.
- To notify you about changes to our Service or your account.
- To provide customer support.
- To monitor the usage of our Service for security and operational purposes.
- To improve the accuracy and functionality of our Service, including using user input and search queries to train our AI models.
- To prevent, detect, and address technical issues and potential fraud.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- Team Accounts: If you are part of a team account, your name, email, and activity may be visible to the account administrator and other team members.
4. Data Security
The security of your data is important to us. We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can delete your account at any time, which will remove your personal information from our active databases.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access, update, or delete the information we have on you.
- Rectify information that is inaccurate or incomplete.
- Object to our processing of your Personal Data.
- Request that we restrict the processing of your personal information.
You can exercise these rights by accessing your account settings or by contacting us directly.
7. Children's Privacy
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at u.sholakhau@legetydev.com.